SENTINELA - Protocolo CTI/CALL CAUSES
De uTech Tecnologia
(Diferença entre revisões)
Linha 1: | Linha 1: | ||
− | As causas de desligamento de chamada são definidas pela norma do protocolo CSTA - '''ECMA-258 - ''ASN.1 for Computer Supported Telecommunications Applications (CSTA) Phase III'''''<br\> | + | As causas de desligamento de chamada são definidas pela norma do protocolo CSTA - '''ECMA-258 - ''ASN.1 for Computer Supported Telecommunications Applications (CSTA) Phase III'''''.<br\> |
− | Link para o site: | + | Link para o site:[http://www.ecma-international.org/activities/Communications/TG11/cstaIII.htm| CSTA III]<br> |
A seguir, a lista de possíveis causas: | A seguir, a lista de possíveis causas: | ||
Edição de 21h04min de 8 de setembro de 2015
As causas de desligamento de chamada são definidas pela norma do protocolo CSTA - ECMA-258 - ASN.1 for Computer Supported Telecommunications Applications (CSTA) Phase III.
Link para o site:CSTA III
A seguir, a lista de possíveis causas:
Descrição | Causa (dec.) |
---|---|
aCDBusy | 57 |
aCDForward | 58 |
aCDSaturated | 59 |
activation | 88 |
activeParticipation | 1 |
alertTimeExpired | 60 |
alternate | 2 |
autoWork | 61 |
babble | 89 |
badAttribute | 90 |
badGrammar | 91 |
badVoice | 92 |
badUri | 93 |
blocked | 35 |
busy | 3 |
busyOverflow | 94 |
calendarOverflow | 95 |
callBack | 4 |
callCancelled | 5 |
callForward | 9 |
callForwardImmediate | 6 |
callForwardBusy | 7 |
callForwardNoAnswer | 8 |
callInterception | 116 |
callInterceptionBusy | 117 |
callInterceptionForwarded | 118 |
callInterceptionNoAnswer | 119 |
callInterceptionResourcesNotAvailable | 120 |
callNotAnswered | 10 |
callPickup | 11 |
campOn | 12 |
campOnTrunks | 62 |
capacityOverflow | 96 |
characterCountReached | 36 |
conference | 63 |
consultation | 37 |
destDetected | 64 |
destNotObtainable | 13 |
destOutOfOrder | 65 |
distributed | 38 |
distributionDelay | 66 |
doNotDisturb | 14 |
dTMFDigitDetected | 39 |
duplicateDTMF | 97 |
durationExceeded | 40 |
earlyStop | 98 |
emptyQueue | 99 |
endOfMessageDetected | 41 |
enteringDistribution | 42 |
forcedPause | 43 |
forcedTransition | 67 |
incompatibleDestination | 15 |
interDigitTimeout | 100 |
intrude | 68 |
invalidAccountCode | 16 |
invalidConnection | 101 |
invalidConnectionState | 102 |
invalidNumberFormat | 69 |
joinCall | 70 |
keyOperation | 17 |
keyOperationInUse | 71 |
lawfulInterception | 121 |
lockout | 18 |
maintenance | 19 |
makeCall | 44 |
makeConnection | 103 |
makePredictiveCall | 72 |
maxTimeout | 104 |
messageDurationExceeded | 73 |
messageSizeExceeded | 45 |
multipleAlerting | 74 |
multipleQueuing | 75 |
networkCongestion | 20 |
networkDialling | 76 |
networkNotObtainable | 21 |
networkOutOfOrder | 77 |
networkSignal | 46 |
newCall | 22 |
nextMessage | 47 |
noAudioSaved | 105 |
noAvailableAgents | 23 |
noQueue | 106 |
normal | 78 |
normalClearing | 48 |
noRule | 107 |
noSpeechDetected | 49 |
notAvaliableBearerService | 79 |
notSupportedBearerService | 80 |
numberChanged | 50 |
numberUnallocated | 81 |
outOfGrammar | 108 |
overflow | 26 |
override | 24 |
park | 25 |
109 | |
queueCleared | 82 |
queueTimeOverflow | 110 |
recall | 27 |
recallBusy | 111 |
recallForwarded | 112 |
recallNoAnswer | 113 |
recallResourcesNotAvailable | 114 |
redirected | 28 |
remainsInQueue | 83 |
reorderTone | 29 |
reserved | 84 |
resourcesNotAvailable | 30 |
selectedTrunkBusy | 85 |
silentParticipation | 31 |
singleStepConference | 51 |
singleStepTransfer | 52 |
speechDetected | 53 |
suspend | 86 |
switchingFunctionTerminated | 54 |
terminationCharacterReceived | 55 |
timeout | 56 |
transfer | 32 |
trunksBusy | 33 |
unauthorisedBearerService | 87 |
unknownOverflow | 115 |